Download network recording player

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In this article Play a meeting recording Recording format Play a Webex call recording August 07, 2024 | 102450 view(s) | 1239 people thought this was helpful View change log In this article Play a meeting recording Recording format Play a Webex call recording Play a Webex recording In this article

Webex allows to download and play back the recordings for Webex Meetings, Webex Calling, Webex Webinars, and Webex Training. Recordings are also great for future reference.

Play a meeting recording

Hosts can also share the link for each of their recordings. If you missed a meeting, webinar, or training session, ask the host for a link to the recording. Even if you weren't originally invited, the host can still provide you with a link to their recording.

Depending on file size and bandwidth, it can take up to 24 hours for a recording to be ready.

Depending on your organization settings, Webex displays a disclaimer each time that you download or play a recording. Accept the terms of the disclaimer to continue.

Depending on your role, do one of the following:

If you're the host, sign in to User Hub, go to the Recordings , and then locate and click the recording that you want to play.
If you're an invitee or attendee, select the link in the email sent to you by the host. If the host provided a web link to the recording, paste it into your browser.

When the player appears, select Play .

Use the 10-second fast forward button and 10-second rewind button to find the most important points of a meeting.

If a disclaimer appears, select Accept to accept the terms and continue.

If the host added chapters to the recording, select one to go directly to the time associated with the chapter.

(Optional) Click one of the following panel icons to show that panel during playback of an MP4 recording.

Panel	To show, select
Transcript	Transcript
Chapters	Chapters
Participants	Participants
Chat	Chat
Polling	Polling
Q & A	Q & A

As the host, click Edit , then choose which panels you want to appear in the recording.

(Optional) Select Download to save the recording to your computer.

If a disclaimer appears, select Accept to accept the terms and continue.

Recording format

Recorings in the cloud use the latest version of the MP4 format, which is compatible with all major media players:

If you have issues playing recordings, try using a different app to play them or convert the recording to another format using a third-party video conversion tool, such as FFmpeg.

Table 1. MP4 specifications

Feature	Specification
Codec	avc1.640033,mp4a.40.2
Brands	iso6/iso6,dsms,msix,dash
Profiles	iso6,dsms,msix,dash
Fragmented	Yes

Play a Webex call recording

You can access call recordings, download, and play back recordings from the User Hub.

Webex Call recording is not available for Webex for Government.

The Calling tab displays the recordings for the calls that you made.

Locate the recording from the list and click the recording that you want to play.

When the player appears, select Play .

Use the 10-second fast forward button and 10-second rewind button to find the most important points of a call.

Select Download to save the recording to your computer.

If a disclaimer appears, select Accept to accept the terms and continue. The call recordings are stored in an MP3 format.

You can also access and play the call recordings directly from the Webex App. For more information, see Webex App | Access your call recordings.